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PRIVACY POLICY
CONTACT US
To request access to or correction of personal information, to request not to receive marketing material or
invitations from us, or to make a privacy complaint to us, please contact:

Delta Panels
731 Boundary Rd,
Richlands
Qld. 4077
Telephone: +61 07 3271 2170
Email: info@deltapanels.com

CONCERNS OR COMPLAINTS
If anyone wishes to make a complaint about this policy or our collection, use or disclosure of personal information,
they should contact us in the first instance. We will investigate the complaint and try and resolve the complaint
directly with the complainant.

If Delta becomes aware of any ongoing concerns or problems relating to our Privacy Policy, we will take these issues
seriously and work to address any concerns that have been brought to our attention.

If you have any further queries relating to our Privacy Policy, or you have a problem or wish to make a compliant,
please contact us on info@deltapanels.com or contact us via our Complaints Handling process.

If you are not satisfied with our handling of your concern or complaint you may make a complaint to the Australian
Information Commissioner (OAIC). For information about how to make such a complaint, please refer to the OAIC
website (www.oaic.gov.au).

Concerns or complaints in relation to management of Customer and employee personal and sensitive information
should be directed to the General Manager.

IMPLEMENTATION
Responsibilities

Administration of the Privacy Policy resides primarily with the Office and HR Manager, but all Managers are
responsible for ensuring compliance.

All Managers are responsible for ensuring employees are suitably trained in, and aware of the standards of
privacy and confidentiality, and are monitoring that employees under their direction act according to this
Policy; with support from the General Manager and Office and HR Manager as deemed necessary.

REVIEW AND AMENDMENT
This Privacy Policy may be updated from time to time to keep abreast of our changing operating environment or
legislative changes. Each time this Policy is changed it is given a new version, by date if issue. It is not our policy to
give any specific notices regarding changes to this Policy, other than posting the updated version on our website.

CHANGES TO THE PRIVACY POLICY
We reserve the right to make changes to this Privacy Policy from time to time and without notice by publication on
our website. We recommend that our customers and other interested parties regularly review our privacy and credit
reporting policy to ensure they are aware of any changes.

Policy Authorised by
General Manager
Effective from
1st August 2022

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