Privacy Policy v2022.08.08
Page 1 of 10
PRIVACY POLICY
SCOPE
This policy relates to all Directors, employees, volunteers, and contractors. For the purpose of this policy, the term
‘employee’ will be used to cover these individuals.
This policy relates to the Delta Group of companies including Delta Panels Pty Ltd (ABN 11 147 861 292), Delta Metal
Products (ABN 33 648 648 837), & The Trustee for Delta Insulation Systems (ABN 48 672 843 411). For the purpose
of this policy, the term ‘Delta’ will be used to collectively refer to all Delta Group companies.
PURPOSE
Delta is committed to honouring its duty of care in relation to safeguarding customer and employee personal
information and communications and disclosures and ensuring procedures are in place and followed to protect
personal and/or sensitive information. Delta takes privacy seriously and is committed to complying with Australian
privacy laws. This policy sets out how Delta and its related entities (we) collect, hold and disclose personal
information.
This policy outlines Delta’s practices and standards in relation to maintaining customer and employee privacy.
Importantly it also outlines Delta’s responsibilities in relation to:
where disclosure/s of customer and employee personal and/or sensitive information is not regarded as a
breach of confidentiality; and
where extra-ordinary limitations exist in relation to admissibility of evidence and confidentiality in respect of
customer orders.
POLICY STATEMENT
This Privacy Policy explains how Delta handles information and complies with the requirements of the Australian
Privacy Act 1988 (Cth) ("Privacy Act"), 13 Australian Privacy Principles (APPs) and relates to Delta’s collection and
handling of information that is covered by the Privacy Act, and regulates how Delta may collect, use, disclose, and
store personal information and how individuals may access and correct personal information which Delta holds
about them, but is not intended to cover other types of information not covered by the Privacy Act.
Delta acknowledges that Customer and employee privacy is integral to professional practice and provision of
products and services and as such the 13 Australian Privacy Principles are adhered to in the collection, security,
access, correction, use and disposal of Customer and employee personal and/or sensitive information including:
Open and transparent management of personal information
Anonymity and pseudonymity
Collection of solicited personal information
Dealing with unsolicited personal information
Notification of the collection of personal information
Use or disclosure of personal information
Direct marketing
Cross-border disclosure of personal information
Adoption, use or disclosure of government related identifiers
Quality of personal information
Security of personal information
Access to personal information
Correction of personal information
TERMS USED – SEE ANNEX A
OPEN AND TRANSPARENT MANAGEMENT OF PERSONAL INFORMATION
Having the confidence of Customers and employees is a professional privilege and will be respected at all times. This
includes the right of Customers to provide informed consent to the collection of information as part of the initial
contracting of services.
View this content as a flipbook by clicking here.